- What Unit Sizes Are Available?
Inquire about the range of unit sizes available to find one that suits your storage needs. Discuss the items you plan to store and ask for recommendations on the appropriate unit size. - Is the Facility Climate-Controlled?
Climate-controlled units maintain a consistent temperature and humidity level, which is crucial for preserving items that are sensitive to temperature fluctuations and moisture, such as electronics, photos, and furniture.
- What Security Measures Are in Place?
Ask about security features like video surveillance, access control systems, gated entry, and on-site staff. A secure facility will help protect your belongings from theft and vandalism.
- What are the Access Hours?
Ensure the facility’s access hours align with your schedule. Some facilities offer 24/7 access, while others have restricted hours. Choose one that fits your needs. - What’s the Rental Price and Payment Schedule?
Inquire about the rental fees, payment methods, and any additional charges. Ask about discounts, promotions, and whether the rates will increase over time. - Are There Any Contract Terms?
Understand the rental agreement terms, including the length of the contract, notice requirements for moving out, and any penalties for early termination. - What’s the Move-In Process?
Ask about the move-in process, including whether you need to provide your lock or if the facility supplies one. Confirm whether there are any requirements for insurance or documentation. - Is Insurance Required or Available?
Find out if the facility requires you to have insurance coverage for your stored items. Additionally, inquire if the facility offers insurance options and whether your homeowners or renters insurance covers storage. - Are there Restrictions on Stored Items?
Check if there are any restrictions on what you can store, such as hazardous materials, perishable goods, or live animals. Ensure your intended items comply with the facility’s policies. - How Often Are the Units Inspected?
Ask about the facility’s maintenance and inspection practices. Regular inspections help ensure the units are well-maintained and free from pests or damage. - Do They Offer Moving and Packing Supplies?
Some storage facilities offer packing supplies like boxes, tape, and bubble wrap for purchase. Inquire about these options to simplify your moving and packing process. - What’s the Facility’s Reputation?
Read reviews or ask for references to get a sense of the facility’s reputation and customer satisfaction. Positive feedback can provide insight into the quality of service you can expect.
